Privacy Policy

Crealo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our Service.

Data Controller

In accordance with the General Data Protection Regulation (GDPR), the data controller is:

• Name: Crealo
• Location: Malaga, Spain
• Email: crealohq@gmail.com

1. Information We Collect

1.1. Personal Information

When you join our waitlist, we collect your email address with your explicit consent.

1.2. Usage Data

We may collect information about how you interact with our Service, including IP address, browser type, and usage patterns.

2. Legal Basis for Data Processing

We process your personal data under the following legal bases:

• Consent: when you provide your email to join the waitlist.
• Legitimate interest: to improve our Service and communicate relevant updates.
• Contractual obligation: when data is necessary to provide the Service.

3. How We Use Your Information

3.1. Service Operation

We use your email to send you notifications, product updates, and related communications.

3.2. Service Improvements

We analyze usage data to improve the quality and experience of the Service.

3.3. Legal Compliance

We may use or disclose your information if required by law.

4. Information Sharing

4.1. Service Providers

We may share data with providers who help with email delivery, analytics, and infrastructure services. All third parties comply with GDPR and have signed data processing agreements (DPAs).

4.2. Legal Obligations

We may disclose information to comply with legal requirements or protect our rights.

4.3. Business Transfers

In case of merger, acquisition, or sale of assets, user data may be transferred.

5. User Rights under GDPR

• Right of Access – Request a copy of your data.
• Right of Rectification – Correct inaccurate personal data.
• Right of Erasure – Request deletion of your data.
• Right to Restriction – Request that we limit the use of your data.
• Right to Portability – Receive your data in a structured format.
• Right to Object – Object to processing based on legitimate interests.
• Right to Withdraw Consent – Withdraw your consent at any time.

To exercise these rights, contact us at crealohq@gmail.com.

6. Data Security and Retention

6.1. Security Measures

We implement technical and organizational measures to protect your data. However, no method of internet transmission is 100% secure.

6.2. Data Retention

We retain your data only for as long as necessary to fulfill its purpose, unless the law requires a longer period. You can request its deletion at any time.

7. International Transfers

If we transfer your data outside the European Economic Area (EEA), we apply safeguards such as Standard Contractual Clauses (SCCs) to protect them.

8. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect data from minors. If we receive data from a minor, it will be deleted immediately.

9. Changes to This Policy

We may update this Privacy Policy. Continued use of the Service implies acceptance of the updated version.

10. Contact

For questions about this Policy or data protection requests, you can write to us at: crealohq@gmail.com